{"id":391,"date":"2026-03-20T00:30:23","date_gmt":"2026-03-20T00:30:23","guid":{"rendered":"https:\/\/nolilobeauty.com\/?page_id=391"},"modified":"2026-06-03T20:49:20","modified_gmt":"2026-06-03T20:49:20","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/nolilobeauty.com\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\">At Nolilo Beauty Studio, we value your privacy and are committed to handling your personal information with care, professionalism, and transparency.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\">This Privacy Policy explains what information we collect, why we collect it, how we use it, how we store it, and how you can contact us if you have privacy-related questions or requests.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-3\">Who we are<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\">Nolilo Beauty is a beauty and skincare business based in East Legon, Accra, Ghana.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\">For the purposes of our website, bookings, consultation forms, client communication, and service delivery, <strong>Nolilo Beauty acts as the data controller<\/strong> of the personal information collected through this website and our client care process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-6\">Contact for privacy-related enquiries<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\">If you have any questions, concerns, or requests relating to your personal data, please contact us at:<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-8 wp-block-paragraph\"><strong>Email:<\/strong> <a>privacy@nolilobeauty.com<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-6-color has-text-color has-link-color wp-elements-9\">What information we collect<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-10 wp-block-paragraph\">Depending on how you interact with us, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-11\">your name<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-12\">email<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-13\">sex \/ gender<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-14\">phone <\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-15\">DOB<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-16\">WhatsApp number<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-17\">email address<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-18\">booking details<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-19\">service interests<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-20\">consultation form responses<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-21\">skin concerns and relevant treatment history<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-22\">contraindication-related information relevant to treatment suitability<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-23\">only relevant medical history<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-24\">consent preferences<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-25\">before and after photographs, where consent is given<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-26\">communications sent to us through forms, email, or WhatsApp<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-27\">Why we collect your information<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-28 wp-block-paragraph\">We may collect and use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-29\">respond to enquiries.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-30\">manage bookings and appointments.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-31\">prepare for consultations and treatments.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-32\">assess treatment suitability.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-33\">maintain client care records.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-34\">send appointment-related and service-related communication.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-35\">provide aftercare and follow-up.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-36\">improve our client experience and service delivery.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-37\">use approved images or testimonials only where separate consent has been given.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-38\">Consent and photo permissions<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-39 wp-block-paragraph\">Where required, we ask for your consent before collecting or using certain personal information.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-40 wp-block-paragraph\">Where photos are involved, we keep consent separate for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-41\"><strong>clinical or consultation record photos<\/strong><\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-42\"><strong>marketing, social media, or promotional use<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-43 wp-block-paragraph\">Consent for treatment records does not automatically mean consent for public marketing use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-44\">How we store your information<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-45 wp-block-paragraph\">We store personal information using reasonable administrative and technical safeguards designed to protect confidentiality and reduce unauthorized access.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-46 wp-block-paragraph\">Your information may be stored using business systems such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-47\">our website form records.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-48\">our booking system.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-49\">our email systems.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-50\">secure cloud storage.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-51\">internal client record tools used for operations and follow-up.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-52 wp-block-paragraph\">Access is limited to authorized persons who need the information to provide services, manage operations, or support client care.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-53\">How we use third-party tools<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-54 wp-block-paragraph\">To support our operations, Nolilo Beauty Studio may use selected third-party tools for functions such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-55\">website hosting<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-56\">forms<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-57\">booking management<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-58\">email delivery<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-59\">secure record storage<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-60\">internal business operations<\/li>\n<\/ul>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-61 wp-block-paragraph\">These tools are used only as part of operating and supporting our services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-62\">How we share your information<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-63 wp-block-paragraph\">We do not sell your personal information.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-64 wp-block-paragraph\">We only share personal information where reasonably necessary for business operations, service delivery, technical support, or legal\/compliance requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-65\">Website forms and client communications<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-66 wp-block-paragraph\">If you submit a form on our website or contact us by email or WhatsApp, we may use that information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-67\">respond to your enquiry.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-68\">confirm or manage appointments.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-69\">send consultation-related information.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-70\">provide follow-up or aftercare communication.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-71\">maintain service records where appropriate.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-72\">Cookies and website data<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-73 wp-block-paragraph\">Our website may use cookies or related technologies for basic website functionality, analytics, and performance. Where applicable, additional cookie information may be provided separately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-74\">Your rights<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-75 wp-block-paragraph\">You may contact us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-76\">request access to the personal information we hold about you.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-77\">request correction of inaccurate information.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-78\">ask questions about how your information is used.<\/li>\n\n\n\n<li class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-79\">withdraw consent for marketing-related photo use where consent was previously given.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-80\">Data retention<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-81 wp-block-paragraph\">We keep personal information only for as long as reasonably necessary for service delivery, client care, follow-up, internal record keeping, and legal or operational purposes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-82\">Changes to this policy<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-83 wp-block-paragraph\">We may update this Privacy Policy from time to time. The latest version will always be available on this page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-84\">Contact us<\/h3>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-85 wp-block-paragraph\">For privacy-related questions or requests, please contact:<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color wp-elements-86 wp-block-paragraph\"><strong>Nolilo Beauty <\/strong>Lab<br>East Legon, Accra, Ghana<br><strong>Email:<\/strong> <a>privacy@nolilobeauty.com<\/a><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Nolilo Beauty Studio, we value your privacy and are committed to handling your personal information with care, professionalism, and transparency. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we store it, and how you can contact us if you have privacy-related questions or requests. 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